Privacy Policy

1. 1. Introductory Provisions

   1. 1.1. This privacy policy (hereinafter referred to as the "Policy") governs how Viral Vision s.r.o., identification number: 08489564, with its registered office at Chudenická 1059/30, Hostivař, 102 00 Prague 10, Czech Republic (hereinafter referred to as "Rankie.io", "we", "our" or "us"), collects, uses, stores, and protects the personal data of individuals (hereinafter referred to as "users" or "you") who visit our website www.rankie.io or use any services or digital products hosted on the domain with the extension .rankie.io.
   2. 1.2. Rankie.io fully respects your right to privacy and is committed to processing your personal data in accordance with applicable legal regulations, particularly Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation, hereinafter referred to as "GDPR").
   3. 1.3. We reserve the right to make changes to this Policy at any time and for any reason. Such changes take effect on the day they are posted (the day of the "Last Update" of this Policy).

2. 2. What Personal Data We Process

   1. 2.1. Rankie.io may process the following personal data of users:
      • Identification data: Name, surname, username, password.
      • Contact data: Email address, phone number, billing and delivery address.
      • Order data: Information about purchased goods, order history.
      • Payment data: Payment information (e.g., account number, payment card) processed through secure payment gateways
      • Technical data: IP address, information about your device, browser, and operating system
      • Web Usage Data: Information about how you use our website, including browsing history, clicks, and preferences.
      • Cookies and tracking technologies: Information collected through cookies and other tracking technologies (see Article 7).

3. 3. Purposes of Personal Data Processing

   1. 3.1. Rankie.io processes your personal data for the following purposes:
      • Contract Fulfillment: Processing your orders, delivering goods, handling complaints, and communicating with you.
      • Service Improvement: Analyzing user behavior on the website to improve our services and optimize the user experience.
      • Marketing Purposes: Sending commercial communications, newsletters, and offers of products and services, provided you have explicitly consented to this processing.
      • Legal Obligations: Fulfilling our legal obligations, such as bookkeeping and tax obligations.
      • Protection of Rights and Interests: Protecting our rights, including enforcing claims or defending in legal disputes.
      • Ensuring the Functionality of the Web Application: Cookies are used for login and language setting purposes.

4. 4. Legal Basis for Processing

   1. 4.1. Rankie.io processes your personal data on the following legal grounds:
      • Contract Fulfillment: Processing of personal data is necessary for the fulfillment of a purchase contract between you and Rankie.io.
      • Legitimate Interest: Processing of personal data for the purpose of improving our services and protecting our rights and interests.
      • Consent: In the case of processing personal data for marketing purposes, we process your data based on your consent, which you can withdraw at any time.

5. 5. How Long We Retain Your Personal Data

   1. 5.1. Rankie.io retains your personal data for the time necessary to fulfill the purposes for which the data was collected, or for the period required by applicable legal regulations.
   2. 5.2. After this period, your personal data will be securely destroyed or anonymized unless further retention is required to fulfill legal obligations or protect our rights and interests.

6. 6. Handling of Personal Data

   1. 6.1. Rankie.io is committed to responsible and transparent handling of users' personal data. We respect your right to privacy and are committed to protecting your personal data in accordance with applicable legal regulations and this Policy.
   2. 6.2. Personal data may be disclosed to the following categories of recipients:
      • Service Providers: Third parties that provide services related to the operation of the website and fulfillment of contractual obligations (e.g., carriers, payment service providers, IT providers).
      • Legal and Tax Advisors: External advisors in the event of legal or tax matters.
      • Public Authorities: Government authorities if we are required to provide them with personal data based on law or court order.
   3. 6.3. Rankie.io does not transfer your personal data outside the European Union unless an adequate level of personal data protection is ensured.

7. 7. Tracking Technologies

   1. 7.1. Rankie.io uses cookies and other tracking technologies to customize and enhance your experience on the website and web application. Information about cookies and how to manage them can be found in our Cookie Policy.
   2. 7.2. We may also partner with third parties, such as Google Analytics, Facebook Pixel, etc., for the purpose of analyzing and tracking the usage of the website and web application by users, and for better understanding online activity.

8. 8. Special Provisions Regarding Persons Under 18 Years of Age

   1. 8.1. Rankie.io is not intended for children under 18 years of age. No one under the age of 18 may use our web application, provide us with personal data, or purchase our products without the consent of a parent or legal guardian.
   2. 8.2. Rankie.io does not knowingly collect personal data from individuals under 18 years of age. If we discover that we have collected personal data from a child under 18 without parental consent, we will immediately delete such data.
   3. 8.3. If you believe we may have any personal data about a person under 18 years of age, please contact us at legal@rankie.io so that we can delete such data.

9. 9. Users' Rights

   1. 9.1. Users have the following rights concerning the protection of personal data:
      • Right of Access: The right to request confirmation of whether we process your personal data and to gain access to such data.
      • Right to Rectification: The right to request the correction of inaccurate or incomplete personal data.
      • Right to Erasure: The right to request the deletion of personal data if it is no longer necessary for the purposes for which it was collected or if you have withdrawn your consent to processing.
      • Right to Restriction of Processing: The right to request the restriction of processing your personal data in certain cases
      • Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
      • Right to Object: The right to object to the processing of your personal data based on legitimate interest.
      • Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw this consent at any time.
   2. 9.2. To exercise your rights, you can contact Rankie.io at the email address legal@rankie.io.

10. 10. Security of Personal Data

    1. 10.1. Rankie.io implements appropriate technical and organizational measures to ensure the security of your personal data against unauthorized access, loss, destruction, or misuse.
    2. 10.2. While we have taken measures to protect your personal data, we cannot guarantee that data transmission over the internet will always be secure. Every transmission of personal data is at your own risk.

11. 11. Contact

    1. 11.1. If you have any questions, comments, or requests regarding this Policy or the protection of personal data, you can contact us at the email address legal@rankie.io.

    Last Update: 20th August 2024